Never thought I'd need it as I was just ordering wood, but UPS messed up on the order at some point and I didn't receive my package. I contacted F2H & UPS, whole thing was sorted out via trust but verify. They resent it and confirmed receipt - materials were in top condition as always. Great company!
I was very impressed with the quality (premium), the reasonable price, and the customer service and free shipping. I’ll be sure to buy here again.